Shipping & Troubleshooting

SHIPPING

Purchases under $50 ship for $10.00. US only. Purchases of $50 or more enjoy FREE SHIPPING! US only.

We generally ship USPS Priority Mail. Larger orders may ship via UPS.

For International orders, contact us at shipping@sugarbobs.com

DAMAGES & ISSUES

Please contact us immediately if there are any problems with the product or order you received - we want to make your experience as smooth as possible. Inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Correcting the problem may involve shipping replacement product or refunding or crediting the original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us.

** Our food products are not eligible for return or exchange. **